← Back to chatsey

Support

Need help with chatsey? We're here for you.

📧 Email Support

For questions, bugs, or feedback:
support@btsinnovations.com

We typically respond within 24 hours.

Frequently Asked Questions

Does chatsey need internet?

Only for the one-time voice model download during setup. After that, everything runs 100% offline on your device.

Is my data private?

Yes. All processing happens on your device. We collect zero data. No analytics, no tracking, no cloud storage.

What languages are supported?

chatsey supports 28+ languages including Spanish, Chinese, Arabic, Korean, Japanese, Hindi, Portuguese, French, German, Vietnamese, Russian, and many more.

How do I change my language?

Go to Settings → Language and select your preferred language. The entire app will switch instantly.

Does it work on Apple Watch?

Yes! chatsey works on iPhone, Apple Watch, CarPlay, and through Siri on HomePod. Your AirPods receive translated audio in real time.

How do I cancel my subscription?

Open Settings on your iPhone → tap your name → Subscriptions → chatsey → Cancel.